The Trusted Advisor 20th Anniversary Edition

In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world.

The Trusted Advisor  20th Anniversary Edition

The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors. In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step—engage, listen, frame, envision, and commit—is richly described in distinct chapters. This immensely accessible book offers “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.

More Books:

The Trusted Advisor: 20th Anniversary Edition
Language: en
Pages: 336
Authors: David H. Maister, Robert Galford, Charles Green
Categories: Business & Economics
Type: BOOK - Published: 2021-02-02 - Publisher: Free Press

The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors. In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve
The Trusted Advisor: 20th Anniversary Edition
Language: en
Pages: 256
Authors: Charles H. Green, Robert M. Galford, David H. Maister
Categories: Business & Economics
Type: BOOK - Published: 2001-10-09 - Publisher: Simon and Schuster

Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us the essential tool for all consultants, negotiators, and advisors. In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of
The Trusted Advisor
Language: en
Pages: 240
Authors: David H. Maister, Charles H. Green, Robert M. Galford
Categories: Business & Economics
Type: BOOK - Published: 2000-10-05 - Publisher: Simon and Schuster

Publisher Fact Sheet David Maister & two elite consultants deliver a dynamic must-read on how to earn & maintain clients' trust & negotiate successful business relationships in today's economy.
TEAM BETTER TOGETHER
Language: en
Pages: 222
Authors: Bernard Desmidt
Categories: Business & Economics
Type: BOOK - Published: 2021-12-09 - Publisher: BookPOD

What’s the difference between a floundering and a flourishing team? How do teams operate at more than the sum of their parts more often? How do teams make it safe to discuss the undiscussables? How do teams achieve better outcomes working more interdependently? Team Better Together answers these questions by
Jewish Book World
Language: en
Pages:
Authors: Bernard Desmidt
Categories: Jews
Type: BOOK - Published: 2006 - Publisher:

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