Listening for What Matters

The aim of this book is to open a dialog between patients, physicians, policy makers, and medical educators, about a serious quality problem that has been overlooked and understudied.

Listening for What Matters

Effective health care requires physicians tailor care to patients' individual life contexts, including their financial situation, social support, competing responsibilities, and cognitive abilities. Physicians, however, are poorly prepared to consider patients' lives when planning their care. The result is measurably harmful to individuals and costly to society. Listening for What Matters: Avoiding Contextual Errors in Health Care covers ten years of empirical research based on hundreds of recorded doctor visits by patients and undercover actors alike, which revealed a widespread disregard of patients' individual circumstances and needs resulting in inappropriate care. These medical errors have been largely undocumented and unaddressed by the American healthcare system. This book tells the stories of patients whose care was compromised by inattention to individual context, and introduces novel methods for assessing the magnitude of the problem. It describes how these errors, termed "contextual errors," can be minimized through changes in how doctors are trained, how medicine is practiced and quality measured, and in the ways patients assert their needs during visits. The aim of this book is to open a dialog between patients, physicians, policy makers, and medical educators, about a serious quality problem that has been overlooked and understudied.

More Books:

Listening for What Matters
Language: en
Pages: 224
Authors: Saul J. Weiner, Alan Schwartz
Categories: Medical errors
Type: BOOK - Published: 2016-01-14 - Publisher: Oxford University Press

Effective health care requires physicians tailor care to patients' individual life contexts, including their financial situation, social support, competing responsibilities, and cognitive abilities. Physicians, however, are poorly prepared to consider patients' lives when planning their care. The result is measurably harmful to individuals and costly to society. Listening for What
Transforming Racial and Cultural Lines in Health and Social Care
Language: en
Pages: 240
Authors: Jan Froehlich, June Thornton-Marsh
Categories: Medical
Type: BOOK - Published: 2020-12-31 - Publisher: Routledge

This book proposes an innovative new model for transforming racial and cultural lines in health and social care through communication processes, and introduces listening partnerships as a cost-effective, sustainable intervention to improve communication skills. Transforming Racial and Cultural Lines in Health and Social Care walks the reader through the process
Integrating Social Care into the Delivery of Health Care
Language: en
Pages: 194
Authors: National Academies of Sciences, Engineering, and Medicine, Health and Medicine Division, Board on Health Care Services, Committee on Integrating Social Needs Care into the Delivery of Health Care to Improve the Nation's Health
Categories: Medical
Type: BOOK - Published: 2020-01-30 - Publisher: National Academies Press

Integrating Social Care into the Delivery of Health Care: Moving Upstream to Improve the Nation's Health was released in September 2019, before the World Health Organization declared COVID-19 a global pandemic in March 2020. Improving social conditions remains critical to improving health outcomes, and integrating social care into health care
On Becoming a Healer
Language: en
Pages: 208
Authors: Saul J. Weiner
Categories: Medical
Type: BOOK - Published: 2020-04-07 - Publisher: JHU Press

Each chapter ends with questions for reflection and discussion to help personalize the lessons for individual learners.
Feeling Medicine
Language: en
Pages: 205
Authors: Kelly Underman
Categories: Social Science
Type: BOOK - Published: 2020-08-18 - Publisher: NYU Press

The emotional and social components of teaching medical students to be good doctors The pelvic exam is considered a fundamental procedure for medical students to learn; it is also often the one of the first times where medical students are required to touch a real human being in a professional